Planned Maintenance & Reactive Repairs

AES business security system support 24-hours a day, 365 days a year

Our Business Is Protecting Yours

AES has built a reputation for providing outstanding Customer Service to a loyal database since 1984, we consider partnering to look after our customers to be the most important and growing part of our business, yes, we all know that many, many National and even International Companies offer the service as an intergral part of the building maintenance, but are they actually specialists or general maintenance operatives? we ONLY look after Security & Life Safety Systems.

With, so many Companies experiencing systems installed by various contractors, particularly following new or refurbishment programme, most of these contractors are not involved in the on-going maintenance or repair, Frankly this is really great for us and where we excel, we love to manage client`s maintenance programme, we all know they are essential to operating a smooth business, particularly where pre-planned maintenance forms such an important issue for both security and life safety.

We spend both time and effort to ensure our Installation and Service technicians get regular updates to their product and technical knowledge through a program as laid down in our Quality Management System. In addition to their product skills and knowledge they are also trained in safe working practices and comply with the specific health and safety requirements of a number of industries. Site specific Method Statements and Risk Assessments are produced for clients as the need arises, naturally we are regularly inspected by the NSI [National Security Inspector] to Gold Standard, they ensure all aspects of our Security Screening of Staff, Insurance, practices and procedures Comply to laid down Standard, add to this our regular independant third party business consultants which regurly attend to ensure our procedures comply to BS EN ISO 9001:2008 soon to become 2015.

So as a reminder, Intruder & Fire Systems, including 24 hour monitoring to our ARC [alarm receiving centre], Door Access Control, CCTV, Warden and Nurse Call Systems, Lone Worker Systems, System Automation and Integration, Zoned Music and Video, Board & Conference Room facilities, large screen video displays and probably more, please ask by calling 020 8770 1244 or email us at


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  • South, Central & West London & Southern Home Counties; Professional service and a rapid response
  • Dedicated Help Desk; 24 hour support 7 days a week for clients having entered into our maintenance program
  • Preventative Service; Optimal performance
  • Locally based service engineers

Security Systems require regular maintenance by a suitably qualified technician to ensure it is working efficiently and will protect against potential future issues. It is a legal requirement for monitored systems to be regularly maintained at specified intervals.

Alert Systems which offer a range of service agreements and our 24 hour call-out service for security systems we have installed and even or systems installed by other companies.

We offer a comprehensive range of Service Agreement Options and look after all system types including Intruder and Fire Alarms, all types of CCTV and Access Control Systems. Our preventative service maintenance visits include a comprehensive list of equipment checks to ensure your security system remains effective at all times.

To find out more about the reliable service and value for money you will receive from AES, book a service call or call our service department on 020 8770 1244.

Related products from AES Business Systems

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How to find AES Security

We are based on Station Way, Cheam but we work throughout London and Kent,
get in touch for more details

53-55 Station Way